BoldOps gives your techs the answers in seconds — on the rooftop, in the boiler room, at the controller. And gives the office a single source of truth.
Quick signup. Full form at the bottom for waitlist priority.
Your techs spend an hour a day digging through PDFs, old emails, and manufacturer portals to find what they already half-remember. The Field Assistant gives them the answer in seconds — on the rooftop, in the boiler room, or standing at the controller.
Photograph a nameplate, get the unit's full service history, every manual linked to that model, and the last tech who touched it. No more “what model was this again?”
“What's the high-side test pressure for R-454B?” “What gauge return for 800 CFM at 0.1 wg?” “Where does the Honeywell Optimizer T1L pair address go?” — one assistant, refrigerants to pipe sizing to BACnet topology.
Every answer links to the source PDF or service record. No black-box guesses. If the answer isn't in your library, the assistant says so and falls back to manufacturer web sources.
Right now your dispatcher uses one tool. The shop uses another. The foreman has a third for permits, a fourth for daily logs, and texts everyone on a fifth. None of them talk to each other. BoldOps is the single source of truth — from the dispatch ticket that goes to a tech on the rooftop, to the fitting order that goes to the shop, to the commissioning report that comes back from the controller.
Dispatch, SMS, documents, forms, permits, equipment records, and commissioning checklists — one platform, one login, one audit trail. Search a unit's history, see who serviced it last, message the tech, and pull the submittal — without leaving the screen.
Foreman fills out a ductwork or fitting order on a tablet. The shop receives a printable PDF with QR codes, dimensioned drawings, and a status checkbox per item. No more faxed sketches or “wait, what did he mean by 24×12?”
Every SMS, every form, every permit, every photo — logged, timestamped, tied to the job and the tech. Disputes become “let me pull up the audit log” instead of “I'll have to ask around.”
We're an HVAC, mechanical, and BMS contractor in the New York / New Jersey area. We've been dispatching techs, fabricating ductwork, commissioning controls, and training apprentices for years.
We tried the software that's out there. ServiceTitan didn't understand BMS. The BMS tools didn't understand HVAC service. Nothing handled multi-trade. Everyone used five tools, and the five tools didn't talk.
So we built our own. Internal first — for our own techs, our own dispatch, our own shop. We used it on real jobs. We broke it on real jobs. We fixed it on real jobs.
Now it works well enough that we're opening it up to other contractors who run multi-trade shops like us.
“We're not a software company that learned HVAC. We're an HVAC company that learned software.”
If you've ever lost an hour because a tech couldn't find the manual for a VRF unit, called the shop three times to get a fitting right, or got into a dispute where you couldn't prove what your tech actually did — we built BoldOps because we got tired of the same problems.
BoldOps is built by Bold Mechanical & Controls Enterprise (BMCE).
The Field Assistant and Operations features are in production today for our own techs. We're opening up to outside contractors in waves, starting with multi-trade shops in the New York / New Jersey area. Sign up for the waitlist and we'll tell you which wave you're in within a week.
We haven't priced it publicly yet. Waitlist members see pricing first, and the first 25 contractors to go from waitlist to pilot lock in founding-customer pricing for as long as they stay subscribed.
Three things. You'll see pricing before public launch. You'll get an invitation to shape the roadmap — what you tell us when you sign up actually informs what we build next. And if you go from waitlist to pilot, you lock in founding-customer pricing.
No. Your equipment records, service history, technician notes, and uploaded documents stay yours and stay in your tenant. We don't train models on your data. The AI in the Field Assistant uses the same general-purpose LLMs that anyone with an API key can access, plus your private library at query time only.
Today we send SMS through Telnyx and Twilio, read service manuals and equipment docs from any PDF you upload, and pull from your existing document folders if you give us access. ServiceTitan, QuickBooks, Procore — tell us what you need and we'll tell you where it sits on our roadmap.
You're welcome. The Field Assistant and Operations features work for single-trade shops too — we just built them to handle the multi-trade complexity that nobody else handles. If you only do residential HVAC service, BoldOps still does what it does. Multi-trade is who we built it for, not who can use it.
The Field Assistant works through voice on mobile (no typing required) and through a tablet interface that's been tested with gloved hands and oily fingers. SMS still works for guys who only text. We won't pretend everyone wants a new app — but the techs who use it tell us they save real time.
Get on the waitlist. You'll see pricing before public launch, shape the roadmap with what you tell us today, and lock in founding-customer pricing if you go from waitlist to pilot.